Questions, answered.
Everything you need to know about practicing with AI role-play — scoring, launch time, languages, integrations, and security. Still stuck? Talk to a human.
Questions, answered.
Second Nature is an AI-powered role-play practice platform. Reps rehearse real conversations with adaptive AI personas, get scored on every session, and managers get readiness analytics across the team. It's built for sales, customer support, and L&D.
The AI evaluates each session in 45–90 seconds — grading both knowledge and the soft skills that close deals: active listening, objection handling, discovery, pace, and clarity. Reps walk away with specific, actionable feedback, not just a number.
Days, not quarters. Describe a scenario or upload your existing content and the AI builds the role play for you. Share a link and trainees are auto-assigned — no lengthy implementation project required.
27+ languages, scored consistently across every region — so a rep in São Paulo is measured against the same bar as a rep in Singapore.
Yes. Connect any LMS via SCORM or LTI, CRMs like Salesforce, HubSpot, and SAP, SSO/SAML for access, and call-recording tools such as Gong and Chorus.
Second Nature is SOC 2 Type 2, ISO 27001, and ISO 27701 certified, and compliant with GDPR, CCPA, and HIPAA — with multi-account management and granular roles for global rollouts.
Yes. Practice runs in any mobile browser with no app download — reps can rehearse between meetings, on the road, or wherever they are.
Sales, customer support, L&D, and HR teams — from fast-moving sales orgs to global BPOs running thousands of agents.
Still have questions?
Our team will walk you through how Second Nature fits your sales, support, or L&D workflow — and answer anything this page didn’t.
Ready when you are
Get started today.
Your reps walk into calls tomorrow — the only question is whether they’ve practiced first. See it live, or watch the demo.