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Legal

Privacy Policy

Last updated June 17, 2026

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This Privacy Policy explains how Second Nature collects, uses, and protects information when you visit our website, request a demo, or use our products. By using our services, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, information collected automatically as you interact with our services, and information from third parties. This may include:

  • Contact details such as your name, email address, company, and role.
  • Usage data, including pages viewed, features used, and session activity.
  • Device and technical data such as IP address, browser type, and operating system.
  • Content you submit when practicing role-plays or contacting our team.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our products and services.
  • Respond to your requests, including demos and support inquiries.
  • Personalize your experience and develop new features.
  • Communicate with you about updates, security alerts, and offerings.
  • Detect, prevent, and address fraud, abuse, or security issues.

How We Share Information

We do not sell your personal information. We may share information with service providers who process data on our behalf, with affiliates, in connection with a business transfer, or where required by law. All such sharing is subject to appropriate safeguards.

Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Security

We implement technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@secondnature.ai.